AI Root-Cause Analysis

Find why metrics changedwithout hours of digging.

When a KPI drops or spikes, ACAI automatically isolates the affected segment, traces the causal event sequence, and delivers a recommended fix — grounded in your real clickstream data.

AI Root-Cause AnalysisTriggered automatically
⚠ Churn spike detected — +8.3%
March cohort vs February baseline — investigation started
01
Anomaly detected
Activation dropped 8.3% — March cohort vs Feb baseline
02
Segment isolated
Users who skipped onboarding step 3 — 1,284 accounts
03
Cause identified
72% exit before completing the setup checklist
04
Fix recommended
Add guided tooltip — est. impact: −40% churn next cohort

Mean time to root cause

< 2 min

vs days of manual investigation

Causal layers examined

7+

segment, event, device, time, source, cohort, flow

Fix accuracy

91%

of AI-recommended fixes confirmed by teams post-ship

How it works

From your first event to your first answer.

01

Detect the anomaly

ACAI monitors every KPI continuously. When activation, retention, or conversion shifts beyond the baseline, it triggers an investigation automatically.

02

Isolate the affected segment

The analysis engine narrows down which users, devices, cohorts, or traffic sources are responsible for the change — and which are unaffected.

03

Trace the causal event chain

ACAI replays the event sequences of affected versus unaffected users to identify the exact step, screen, or interaction that diverges.

04

Deliver the fix recommendation

You receive a written root-cause summary, the supporting evidence, and a concrete recommended action with estimated impact.

Capabilities

Everything the feature does.

Automated anomaly triggers

No manual setup. ACAI watches every tracked KPI and begins investigation when movement exceeds configurable thresholds.

Multi-dimensional isolation

Segment isolation across device, OS, traffic source, plan tier, geography, and any custom user property simultaneously.

Event sequence replay

Compare the exact clickstream path of affected versus control users to find where the journey diverges.

Counterfactual analysis

ACAI models what the metric would have looked like without the causal factor to quantify the true impact.

Fix impact estimation

Before you ship a fix, ACAI estimates the expected metric recovery based on historical patterns and affected user volume.

Audit trail

Every investigation is logged with full evidence so you can review, share, or revisit the analysis at any time.

Root-Cause Intelligence

From metric drop to fix recommendation in under two minutes.

Manual investigation means days of pulling cohorts, replaying sessions, and guessing. ACAI automates the entire causal chain — isolation, evidence, and a recommended action with estimated impact.

Auto-triggeredCausal evidenceFix estimationFull audit trail
Root causes found
94%of anomalies

ACAI successfully identifies a root cause for 94% of detected metric anomalies.

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Use Cases

When teams reach for this feature.

Activation

Activation dropped 8% — what happened?

ACAI traces the drop to users who skipped onboarding step 3, shows the exact event divergence, and recommends a tooltip fix.

Retention

D7 retention fell in the March cohort

ACAI isolates the cohort, finds the missing habit-forming action, and estimates a 40% retention recovery with one product change.

Conversion

Checkout conversion dipped on mobile

ACAI compares mobile versus desktop event sequences, identifies the payment-step friction, and quantifies the revenue impact.

Outcomes

What your team gains from day one.

Resolve metric drops in minutes, not days

Eliminate guesswork with evidence-grounded causal chains

Get a recommended fix with estimated impact before you ship

Build a searchable investigation history for future reference